Rent Collection Specialist

Miami, FL
Full Time
Mid Level

Collections Specialist will assist in the collection of rents from residents at apartment communities.  The Specialist will be responsible for collaborating with property management to contact and collect due rent from residents. Specialist will visit multiple properties daily and interact directly with the residents to minimize delinquency. This is a roving position that requires reliable transportation.

Responsibilities:

  • Maintain accurate and up-to-date records of tenant accounts, including payment history and balance information. 
  • Collects and process rent payment, handling payment discrepancies, and update payment records.
  • Respond to tenant inquiries, resolving issues, and providing information on rent payment policies and procedures.
  • Produce report of status of collection efforts.
  • Ensure compliance with relevant laws, regulations, and company policies regarding rent collection and tenant management.
  • Understand and adhere to the guidelines in the resident's lease.
  • Adheres to federal and state Fair Housing Laws as well as all company policies.
  • Supports team in achieving the goals of the property.

Qualifications:

  • Rent collection experience.
  • Strong attention to detail.
  • Position will require travel between properties located in Miami-Dade County and will be reimbursed.
  • Bilingual in English and Spanish, a plus.

Note:  This description indicates, in general terms, the type and level of work performed and responsibilities held by the team member(s).  Duties described are not to be interpreted as being all-inclusive or specific to any individual team member.  

No Third Party Agencies or Submissions Will Be Accepted.  

Our company is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. DFWP  

Opportunities posted here do not create any implied or express employment contract between you and our company / our clients and can be changed at our discretion and / or the discretion of our clients. Any and all information may change without notice. We reserve the right to solely determine applicant suitability. By your submission you agree to all terms herein.


 
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